1. Service Delivery
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Upon completing your booking, you will receive a confirmation email with all the details of your tour or service.
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All services are delivered as per the booking details provided by the customer.
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If there are any changes to the service schedule, you will be informed promptly via email or phone.
2. Booking Modifications
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Modifications to bookings can be made up to 48 hours before the scheduled tour or service.
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Please contact us at onlinecappadociatravel@gmail.com or +905332803850 to request changes.
3. Cancellation and Refunds
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Cancellations made 48 hours or more before the scheduled tour date are eligible for a full refund.
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Cancellations made less than 48 hours before the tour date will not be eligible for a refund.
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Refunds will be processed within 7-10 business days after approval.
4. Late Arrivals and No-Shows
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Customers are responsible for arriving at the agreed meeting point on time.
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No refunds will be issued for late arrivals or no-shows.
5. Force Majeure
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In case of unforeseen circumstances (e.g., bad weather, natural disasters), we reserve the right to reschedule or cancel services. Refunds or alternative arrangements will be offered in such cases.
6. Contact for Support
If you have any issues or questions regarding your delivery or return policy, feel free to contact us:
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Phone: +905332803850
We are committed to ensuring a smooth experience for all our customers.